Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website [Your Website URL] (hereinafter referred to as "this Website").

2. Definition of Personal Data

In this policy, "Personal Data" refers to any data, whether true or not, about an individual who can be identified from that data, including but not limited to:

Name

National Registration Identity Card (NRIC) number

Contact information (telephone number, email address, residential address)

Date of birth

Financial information (credit card numbers, bank account details)

Photographs and video images

Online identifiers (IP address, cookie identifiers)

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Data You Provide Directly

Information provided when registering for an account

Contact information when subscribing to newsletters

Payment details when making transactions

Information provided when filling out forms or contacting us

Resume information when applying for jobs

3.2 Automatically Collected Data

IP address and device information

Browsing behavior and preferences (via cookies)

Location data (if you authorize sharing)

Usage statistics and website analytics

3.3 Data Obtained from Third Parties

Social media platforms (e.g., if you log in via social media accounts)

Business partners

Publicly available databases

4. Purposes of Collection, Use, and Disclosure

We collect, use, and disclose your personal data only for the following reasonable purposes:

4.1 Primary Purposes

Processing and fulfilling your orders or requests

Managing your account and membership

Providing customer service and support

Processing payments and preventing fraud

Sending transaction-related notifications

4.2 Secondary Purposes (Requiring Consent)

Marketing and promotional activities

Personalized content recommendations

Market research and analysis

Improving our products and services

4.3 Legal and Operational Purposes

Compliance with Singapore laws and regulations

Legal proceedings or government requirements

Business transfers (e.g., mergers, acquisitions)

Protecting the rights and safety of us or others

5. Consent

5.1 Obtaining Consent

We will obtain your consent in a clear and understandable manner

For sensitive data (e.g., NRIC numbers, financial information), we will obtain explicit consent

You may withdraw consent via account settings or by contacting us

5.2 Deemed Consent

Voluntarily providing personal data for reasonable purposes

Continuing to use this Website when given the opportunity to opt-out

5.3 Exceptions Where Consent is Not Required

Required or permitted by law

Necessary to protect an individual's life, health, or safety

In the public interest or for investigation purposes

Business asset transactions

6. Access to and Correction of Data

You have the right to:

Request access to your personal data held by us

Request correction of inaccurate personal data

Understand how your data has been used or disclosed in the past year

Request Process:

Submit a written request via [specified email/address]

Provide sufficient information to verify your identity

We will respond within 30 days (may be extended for complex cases)

A reasonable administrative fee may apply

7. Data Protection

7.1 Security Measures

We implement reasonable technical and organizational measures to protect your personal data, including:

Secure servers and firewalls

Data encryption technologies

Access controls and authentication

Employee training and confidentiality agreements

Regular security assessments

7.2 Data Retention

Retain only for as long as necessary to fulfill the purposes

Comply with legally mandated retention periods

Securely dispose of personal data no longer needed

8. Cross-Border Data Transfers

If we need to transfer personal data outside Singapore:

Ensure the recipient provides at least a standard of protection comparable to the PDPA

Obtain your explicit consent

Comply with legal exceptions

9. Cookies and Tracking Technologies

For detailed information about our use of cookies, please refer to our [Cookie Policy Link].

10. Third-Party Links

This Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and recommend you review their privacy policies.

11. Children's Privacy

We do not knowingly collect personal data from children under 13 years of age. If we become aware of such collection, we will delete the relevant data as soon as possible.

12. Complaint Process

If you have concerns about our data handling:

First contact us via [contact information]

We will make reasonable efforts to resolve the matter

If unsatisfied, you may lodge a complaint with the Singapore Personal Data Protection Commission (PDPC)